Specialist commissions report
Chris Dare
It's important to effectively identify which specialists performed consultations so that they can be paid appropriately. The following have been identified as blockers to the process.
Problem:
- Not finding some specialists in the reports
- Not finding some transactions included
Impact:
- Manual reconciliations for 4000 bills each month resulting in salary payment delays for specialists. Also impacts other financial reports because more hands are needed on this op
- Impacts doctor morale and ultimately patient care
Notes/Asks:
- Merge existing specialist reports into 1: Consultations, labs and meds
- Perform reconciliations between manual books and digital reports on Serenity to identify problem
Could some be related to cancelations?
Could some be related to consultations with unassigned doctors?
- Digitize revenue share/commissions computation for doctors?
Note: Commissions are mainly determined by the type of the service but can vary based on doctor’s contract